Forge12 works by clear rules. This page explains how. If that's not for you, we're not a fit.
Before we build or quote, we look into the system. The audit sprint is the clean entry point — and is credited against the follow-up order.
A clear price and delivery date for a defined scope. No open time billing, no surprise on the invoice.
What's in the offer is Forge12's responsibility. What isn't, isn't. No implicit expectations.
Every technical decision is documented: why something was done, why not. Traceable.
Repository, access and documentation are fully handed over to you. No lock-in, no dependency on individuals.
Standard solutions are preferred. Custom only when the standard path provably doesn't work.
Texts, images, videos — that's not Forge12.
Redesigns, UI changes, branding — not our area.
SEO, ads, social media, conversion optimization — a different discipline.
Defined response times yes. Monitoring is 24/7, people aren't.
Communication runs through one defined channel.
Important information is captured in writing.
No detours, no small talk.
Calls are scheduled, not spontaneous.