Studio / How we work

Rules, no exceptions.

Forge12 works by clear rules. This page explains how. If that's not for you, we're not a fit.

In short

Forge12 works audit-first and in fixed-price sprints: a short audit first clarifies scope and effort, then binding delivery follows with progress visible daily on a staging system. One fixed contact with a direct line to the founder — no open-ended hourly billing, no anonymous ticket hotline.

Project flow

How a project runs — from first call to handover.

01

Initial call

A short call: where does it hurt, what's the goal? We tell you honestly whether and how we can help — before anyone talks money.

Decision rules

How decisions get made.

01

Audit before the offer

Before we build or quote, we look into the system. The audit sprint is the clean entry point — and is credited against the follow-up order.

02

Fixed price, not hourly

A clear price and delivery date for a defined scope. No open time billing, no surprise on the invoice.

03

Clear responsibilities

What's in the offer is Forge12's responsibility. What isn't, isn't. No implicit expectations.

04

Documented decisions

Every technical decision is documented: why something was done, why not. Traceable.

05

The code is yours

Repository, access and documentation are fully handed over to you. No lock-in, no dependency on individuals.

06

Standard before custom

Standard solutions are preferred. Custom only when the standard path provably doesn't work.

Service boundaries

What Forge12 doesn't do.

No content creation

Texts, images, videos — that's not Forge12.

No design work

Redesigns, UI changes, branding — not our area.

No marketing

SEO, ads, social media, conversion optimization — a different discipline.

No 24/7 hotline

Defined response times yes. Monitoring is 24/7, people aren't.

Communication

How we communicate.

One channel

Communication runs through one defined channel.

Documented

Important information is captured in writing.

Clear and direct

No detours, no small talk.

Scheduled calls

Calls are scheduled, not spontaneous.

Saying no

Why Forge12 says no.

  • Only the price matters — anyone who's only after the cheapest provider.
  • Special treatment expected: clear rules are seen as negotiable.
  • System beyond saving — a rebuild is more honest and cheaper than endless patching.
  • No ability to decide: no one can or wants to make decisions.
FIRST STEP

Is this right for you?
The system audit is the first step.