AI that runs in production — not just in the demo.

For mid-sized companies that want a result from AI, not another pilot. Concrete, operated use cases: knowledge chats on your documents, agents and classification with Claude, workflow automation with n8n — GDPR-compliant and EU-hosted. Typical projects from 8.000 €.

01 · From PoC to production

AI only becomes valuable once it runs in production.

Most AI projects end as an impressive demo that never ships. We build for operations from day one: with clear data boundaries, measurable quality and integration into your existing systems. The focus is Claude for language understanding and n8n for the automation around it.

  • RAG: knowledge chats on your own documents
  • Agents & structured extraction with Claude
  • Classification, lead scoring, mail triage
  • Workflow automation with n8n (self-hosted, EU)
  • GDPR-compliant — optionally without sending data to US providers
AI and automation development at Forge12 — neural networks visualised
Why operated

Operated AI vs. a PoC graveyard.

Just a demoLooks good in the pitch.
OperatedRuns in daily operations.
a demo nobody uses
In use
in production daily
data given to US providers
Data boundaries
clear & GDPR-compliant
hallucinates uncontrolled
Quality
measured & refined
budget burned
ROI
measurable
an island
Integration
into your systems
Stays a prototype
Result
Delivers real value in production

Most AI projects die after the PoC — because data boundaries, measurement and integration are missing.

02 · Use cases

What we build with AI.

Claude · RAGChats that know your docs.Retrieval-augmented generation on your manuals, tickets and knowledge bases. Answers with source citations — no hallucinating into the void. Ideal for support, internal knowledge and onboarding.→ Learn more
ClassificationSort & prioritise.Mail triage, ticket routing, lead scoring right in the form.
ExtractionStructure from free text.Invoices, PDFs, emails into clean, typed data.
AgentsMulti-step tasks.Tool use and agent workflows with clear guardrails.
03 · Privacy first

AI without giving your data away.

With AI in particular, the key question is where your data flows. We build so that you keep control: EU hosting for n8n, a clear boundary on what data a model even sees, and on request local or European models instead of a connection to US providers.

  • n8n self-hosted in the EU — your data stays with you
  • Clear data boundaries: the model sees only what it needs
  • Optionally local/European models instead of US providers
  • Logging & traceability built in
GDPR-compliant AI automation with EU hosting
04 · How we proceed

From use case to production AI.

01

Use-case audit

We check where AI brings real value — and where classic automation is cheaper and more reliable.

02

PoC

A small, measurable proof of concept on real data. You see quality and limits before investing.

03

Integration

Built into your systems: n8n workflows, APIs, data boundaries and monitoring.

04

Operations

Measure quality, refine prompts and workflows, keep costs in view.

In numbers
2.008
Founded
0+
Projects delivered
0+
Years of experience
< 0 h
Response time
FAQ

Common questions about AI & automation.

01What does AI automation cost for a small or mid-sized business?

It depends on the use case — a single n8n workflow is quick to build, a RAG chatbot over large document sets is more involved. We work audit-first: in a use-case audit we check what's genuinely worth it, and you get a fixed-price offer before we build.

02How does an AI chatbot with your own documents (RAG) work?

Retrieval-augmented generation combines a language model like Claude with your own documents. The chatbot searches your manuals, tickets and knowledge bases and answers based on them — with source citations and far fewer hallucinations than a freely answering bot.

03Is AI automation with Claude and n8n GDPR-compliant?

Yes, that's the core of our approach. We run n8n self-hosted in the EU, draw clear data boundaries and put the necessary data-processing agreements in place. On request we use local or European models instead of a connection to US providers.

04Are our company's data used to train the AI model?

No. Over the commercial API tiers your content is not used to train the models. We configure the integration so your data is only processed for the specific request.

05Where is the data hosted — does everything stay in the EU?

We run the automation layer (n8n) self-hosted in the EU. For the model connection we choose EU data residency or European/local models depending on the requirement. So you keep control over where data flows.

06Which processes can an SMB sensibly automate with AI?

Typical ones are knowledge chats on your own docs, mail triage and ticket routing, lead scoring right in the form, and extracting structured data from invoices, PDFs and emails. In the audit we prioritise the use cases with the best effort-to-value ratio.

07What's the difference between an AI agent and a classic chatbot?

A classic chatbot answers individual questions. An AI agent can complete multi-step tasks, call tools and APIs and make decisions along clear guardrails — for example check a request, look up data and trigger an action.

08Why do so many AI projects fail after the proof of concept?

Because they start as an impressive demo but lack data boundaries, quality measurement and integration into existing systems. That's exactly where our audit comes in: we prioritise operable use cases over hype and build for production from day one.

09How long does it take to implement an n8n automation workflow?

A clearly scoped workflow is often in production within a few days; a RAG setup or an agent with several integrations takes correspondingly longer. We start with a small, measurable proof of concept on real data.

10Do I need a data-processing agreement (DPA)?

As soon as personal data is processed, yes. We help with the necessary data-processing agreements with the providers used and set up the processing in a GDPR-compliant way.

Straight talk

What might still hold you back.

01You're a single founder — what if you're unavailable?

That's exactly why every project is built to be handed over: a standard stack instead of exotic tools, clean and tested code, documented architecture and deployment — and the repository is yours. Any competent developer can carry on without me. You're never chained to one person.

02Will the budget run away from me?

No. The project is cut into milestones with a fixed scope and a fixed price. You pay per milestone, get a working result after each one, and decide whether to continue. No open-ended hourly tab, no surprise on the invoice.

03Can one person deliver as fast as an agency?

Often faster. No coordination overhead, no ticket ping-pong, no friction between junior and senior — you talk directly to the person who builds. If scope grows, I bring in vetted partners selectively, always transparently agreed.

04What if I later want to continue in-house or with another provider?

Then you take the code, the docs and all access with you — it's yours anyway. I deliberately build in no dependency that locks you to me. Good work doesn't need a lock-in clause.

05Will AI actually help given our data and company size?

We clarify that before building, not after. We start with one concrete use case whose value can be measured — for example a knowledge chat on your documents. If it isn't worth it, I'll say so plainly instead of selling a project that fizzles out.

An objection we didn't cover?Write to the founder directly
START SMALL

Got an AI use case? We'll assess it in an audit sprint — honestly, whether it's worth it. Credited against any follow-up engagement.

AI Automation for SMBs — GDPR, Claude & n8n · Forge12