Maintenance you don't feel.

Updates, backups, security, performance — monthly fixed price from €59. Cancel monthly, no setup fee. You handle the business, we handle the code.

In short

Forge12 handles maintenance for WordPress, WooCommerce and TYPO3 sites at a fixed price from €59/month: updates, backups, security, monitoring and emergency help with a guaranteed response time — personally managed by the founder, cancellable monthly instead of a lock-in contract.

01 · What maintenance covers

Maintenance isn't a click on 'update'.

It's security, performance, availability — and a backup you can actually restore. Looked after by the founder, cancellable monthly.

  • Updates for core, plugins & themes — checked by hand, not blindly applied
  • Weekly security scan for malware and vulnerabilities
  • Performance tuning: caching, optimised images, a lean database
  • Daily off-site backups — regularly tested for restore
  • Round-the-clock monitoring + monthly report
Website maintenance: updates, backups, monitoring and security
Why at all

With maintenance vs. no contract.

No maintenanceYou only notice when it's already too late.
With maintenanceProtected, monitored, predictable.
Outdated plugins = entry point #1
Security
Gaps get closed before they're exploited
You find out when customers call
Outage
Monitoring + fast response, around the clock
Nothing there in an emergency
Backups
Automatic & tested — restore actually works
Afraid of every click
Updates
Tested on staging before they go live
Costly emergency + lost revenue
Cost
Predictable monthly price, no surprises
Costly emergency + lost revenue
Ergebnis
Predictable calm at a fixed price

Maintenance isn't a cost — it's insurance against the expensive emergency.

Do the math

What does downtime cost — and what does maintenance save?

Estimate your yearly risk without ongoing maintenance. It runs live in your browser — no data leaves your machine.

20,000
24 h
1
Risk without maintenance / year
0
Revenue loss 1,315 € + incidents 900 €
Recommended for your risk: Care M
Request maintenance

Rough orientation, not a binding quote. Revenue/hour = monthly revenue × 12 ÷ 4,380 active hours (~12 h/day); Care M = 159 €/month.

01 · What's inside

Maintenance isn't a click on 'update'.

It's security, performance, uptime, peace of mind. And: a backup you can actually restore — not just on paper.

SecurityPatches in < 24 h.CVE monitoring, automatic patches, manual review of security-critical updates. Pen test every 6 months.→ Learn more
BackupsDaily. Off-site. Tested.3-2-1 strategy. Restore test once a quarter — documented.
MonitoringUptime & error rate.Slack/Teams alerts. Synthetic checks every 60 seconds, worldwide.
ReportingMonthly report.What ran, what we're patching, what we recommend. PDF + 15-min call.
02 · Packages

Four tiers. Clear fixed prices.

All prices net, plus VAT. Bookable & cancellable monthly, no minimum term, no setup fee.

Care S · Stability
Care S
€59/month
  • WordPress, plugin & theme updates (manually checked)
  • Weekly security scans
  • 24/7 uptime monitoring
  • Weekly backups (30 days)
  • GDPR checks twice a year
  • Email support (no guaranteed response time)
Enquire about Care S
Care L · Business-critical
Care L
€299/month
  • Everything in Care M
  • Priority support · response time < 6 h
  • Security hardening
  • Penetration tests (semi-annually)
  • Up to 6 h development / month · emergency contact
  • Backup retention 180 days
Enquire about Care L
Enterprise · Multi-site / compliance
Enterprise
from €590/month
  • Individual SLA & security audits
  • Multiple websites / environments
  • Fixed account manager
  • From 10 h of work / month
  • Custom scope & backup retention
Request a quote
03 · Comparison

All features in detail.

Technology & security.

Feature
Care S
Care M
Care L
Enterprise
WordPress core updates
monthly
ongoing
tested
individual
Plugin/theme updates (manually checked)
·
·
·
·
Security patches (immediate)
·
·
·
·
Malware scan & monitoring
weekly
extended
+ hardening
·
Backups
weekly
daily
daily
individual
Backup retention
30 days
90 days
180 days
individual
24/7 uptime monitoring
·
·
·
·
GDPR check (twice a year)
·
·
·
·
Staging environment
·
·
·
Penetration tests
semi-annually
individual

Care & support.

Feature
Care S
Care M
Care L
Enterprise
Point of contact
Team
fixed
dedicated
Account manager
Support channels
Email
+ phone
+ emergency contact
dedicated
Response time (business days)
Email (no commitment)
< 24 h
< 6 h
individual SLA
Contract term
monthly
monthly
monthly
individual

Maintenance, optimization & reporting.

Feature
Care S
Care M
Care L
Enterprise
Included hours / month
2 h
6 h
from 10 h
Minor changes & content
·
·
·
Performance optimization
·
ongoing
·
SEO monitoring
basic
·
·
Monthly report / call
·
·
·
Strategy call
monthly
ongoing

Work beyond the included hours is billed at €102/hr — only after your prior approval. No surprise invoices. Not included (separate quote): larger development and new features, redesign, extensive content creation, website migration/relaunch. External costs (hosting, domains, paid plugin/theme licenses) are borne by the client.

“Really great and fast service with very competent support. It was a lucky find that we came across Forge12. Wholeheartedly recommended.”
Christian Genz
★★★★★ · Google review
Onboarding

Get started with maintenance.

01

First call

Free & non-binding — we clarify what your website actually needs.

02

Website audit

We review setup, security, performance and backups.

03

Choose a tier

Care S, M, L or Enterprise — matched to your site and needs. Cancel monthly, no setup fee.

04

Care starts

We take over updates, backups, monitoring and maintenance — you focus on the business.

FAQ

Frequently asked questions about maintenance.

01What does WordPress maintenance cost?

Care S €59, Care M €159, Care L €299 per month (net), cancellable monthly. For multi-site/compliance: Enterprise from €590.

02Are changes to the website included?

Care M up to 2 h/month, Care L up to 6 h/month. Care S includes no changes. Extra work: €102/hr after approval.

03Are hosting and licenses included?

No, third-party and license costs are borne by the client. We manage and optimise.

04What happens in an emergency (hack/outage)?

We handle emergencies with top priority as part of the service, regardless of the hour quota.

05Is there a minimum term?

No. Bookable and cancellable monthly, no setup fee.

06How fast do you respond?

Care M < 24 h, Care L < 6 h (business days). Care S: email support with no fixed response time.

07What is included in a WordPress maintenance contract?

Typically: checked updates of core, plugins and theme, daily and pre-change backups, uptime and security monitoring, minor changes within the hour quota, and a dedicated contact. The exact scope depends on the Care tier (S/M/L).

08How often should WordPress be maintained?

Security updates should be applied promptly, regular updates checked at least weekly, backups daily, monitoring continuously. We take over exactly this rhythm so nothing slips.

09Aren't WordPress's automatic updates enough?

Auto-updates do close gaps, but with plugin conflicts they can take the site down — and nobody notices. We check updates by hand, test critical cases on a staging copy and keep a tested backup as a safety net.

10Do you also take over existing sites from other agencies?

Yes, that's the normal case. After a short website audit we take over ongoing care — regardless of who originally built the site.

11What is the difference between maintenance and hosting?

Hosting is the server the site runs on. Maintenance looks after the application on top: updates, security, backups, error fixing. Both are needed — we handle the maintenance and work with your host.

12Is maintenance worth it for a small website?

Yes. Small, rarely touched sites in particular become an entry point because updates pile up. Care S from €59/month covers the basics — updates, backups, monitoring — without a big budget.

Still have a question?Write to the founder directly
Knowledge · Glossary

Maintenance — in brief.

Updates

Managed updates

Checked, manual updating of core, plugins and theme — instead of a blind auto-update that can break the site.

Test

Staging environment

A private test copy where updates and changes are verified before they go live.

Monitoring

Uptime monitoring

Continuous availability and security monitoring with an alert when the site goes down or acts up.

Backup

Backup & restore

Regular, tested backups plus a rehearsed restore — the safety net when it counts.

Response time

SLA / first response

The committed time to a first reply to a request — not to be confused with the resolution time.

Effort

Quota & extra hours

Work time included in the package; beyond that €102/hr after prior approval.

TAKEOVER

Switch in 2 weeks.