We take care of your WooCommerce shop. You take care of selling.

From Growth we run a load test before sale periods, scale hosting as needed, and stay reachable with priority throughout the event.

Yes. We have a zero-downtime maintenance workflow: updates on staging, live switch in fractions of a second. No orders get lost.

Yes. Plugin audit, performance audit, tax rates checked, backup set up — typically a 2-week handover with no downtime.

We treat this as an emergency: we respond with priority — regardless of your hour quota — activating a backup gateway or switching temporarily to bank transfer until the primary is back online.

Growth, Performance and Enterprise are cancellable monthly. Grow-with-us has a 12-month minimum term — that's what earns the lower entry price, and your price only rises when your revenue does. No lock-in games, just a clear deal.

We work with target response times per tier (Growth 4 hrs, Performance 2 hrs on business days). Real emergencies — shop down, checkout or payment broken, a security incident — we prioritize regardless of your hour quota. The response time means when we react and start work — not unlimited work output: implementation beyond the quota runs as extra hours after your approval.

The founder directly — no ticket queue, no rotating agents. In a shop emergency you reach the person who knows your setup.

An emergency is when revenue is acutely at stake: shop unreachable, checkout or payment broken, a security incident (hack/malware), or a data-critical fault. We handle these with priority — regardless of your hour quota. Wishes, changes or new features are not emergencies and run through the regular quota.

Work beyond the included hours is billed as extra hours (€102/hr, all tiers) — never without your prior approval. Not included: larger projects, new features, redesigns and migrations (each a separate quote), plus external costs like hosting, domains, licenses, payment fees and advertising budget.

In a shop every euro of revenue hangs on availability and the checkout. If the shop is down for even an hour at peak time, that's lost orders plus ad budget spent for nothing. Ongoing care keeps the shop, payment methods and performance stable — far cheaper than the expensive emergency.

We apply updates on a staging copy first and verify checkout and payment methods there. Only once everything works do we switch live in low-traffic hours — the switch itself takes fractions of a second. The shop stays reachable and no orders are lost.

Yes. We monitor checkout and payment methods (Stripe, PayPal, Klarna, SEPA) and maintain the shop to the security standard for payment data (PCI-DSS). Sensitive card data runs through the certified payment provider, not the shop itself — keeping the attack surface small.

That's exactly what ongoing optimization is for. As the catalog grows and the order database fills up, WooCommerce slows down without upkeep. We measure load times, clean up the database, configure caching and indexes — so even large shops stay fast.

Yes, that's standard. Every major update and change is verified on a private staging copy first — including a test checkout. That way plugin conflicts surface before they cost real revenue, not after.

Yes, that's the normal case — no matter who built the shop. We start with a shop audit (plugins, performance, tax rates, backups), then take over access and monitoring and stabilize operations. The handover typically takes around two weeks, with no downtime.