2.008
Founded
WooCommerce maintenance, because every minute of downtime costs you money.
Shop stability, performance under load, payment pipeline — built for WooCommerce. With emergency response < 1 h in the Studio plan. From 159 €/month.
01 · What the maintenance covers
Maintenance for WooCommerce, taken seriously.
Maintenance isn't "click update once a month". It's security, performance, and a backup you can actually restore.
- Checkout tested automatically every hour — problems surface before customers report them
- Payment methods monitored (Stripe, PayPal, Klarna, SEPA) — outages visible immediately
- Load tests before sale periods — the shop holds up under a rush
- Maintenance to the security standard for payment data (PCI-DSS)
- Tax rates kept current (Germany, Austria, Switzerland, EU)
In numbers
0+
Projects maintained
0+
Years of experience
< 0 h
Response time
02 · Concrete scope
What we do every month.
Task
Frequency
Care M
Care L
WP core + plugins
monthly
·
·
WooCommerce core update
monthly
·
·
Tax rates current (DE/AT/CH/EU)
on change
·
·
Automated checkout test
hourly
·
·
Payment methods check
daily
·
·
Backup incl. order data
hourly
·
·
Backup restore tested
monthly
·
·
Load test (before sale periods)
before sale periods
—
·
Data & payment security (GDPR/PCI-DSS)
semi-annually
—
·
Development work incl. / month
—
2 h
6 h
Response time (business days)
—
< 24 h
< 6 h
03 · What happens without maintenance
The real risks.
01Conversion killer
100 ms load delay = 7 % lower conversion.
WooCommerce shops slow down quietly with every plugin and every GB of DB growth. We measure, we tune.
02Payment outage
A broken Stripe webhook = silent revenue loss.
We monitor every payment pipeline. You hear it from us first, not from a customer in a support ticket.
03Tax error
Wrong tax rates = accounting nightmare.
DACH + EU OSS upkeep is routine, not a project. We adjust with every change in the law.
04 · Why at all
With maintenance vs. no contract.
No maintenanceYou only notice when it's already too late.
With maintenanceProtected, monitored, predictable.
Outdated plugins = entry point #1
Security
Gaps get closed before they're exploited
You find out when customers call
Outage
Monitoring + fast response, around the clock
Nothing there in an emergency
Backups
Automatic & tested — restore actually works
Afraid of every click
Updates
Tested on staging before they go live
Costly emergency + lost revenue
Cost
Predictable monthly price, no surprises
Costly emergency + lost revenue
Result
Predictable calm at a fixed price
Maintenance isn't a cost — it's the insurance against the expensive emergency.
“After just a few minutes on my first call with Marc Wagner and Nicole Friedl it was clear: they understand my needs and know exactly what I need.”
Christoph Gabrisch
★★★★★ · Google review
04 · FAQ
Common questions.
01What about sale periods / Black Friday?
In the Pro/Studio plan we run a load test before sale periods, scale hosting as needed, and stay reactive in the Slack channel throughout the event.
02Maintenance on a live shop — does that work?
Yes. We have a zero-downtime maintenance workflow: updates on staging, live switch in fractions of a second. No orders get lost.
03Do you take over existing shops?
Yes. Plugin audit, performance audit, tax rates checked, backup set up — typically a 2-week handover with no downtime.
04What if a payment provider goes down?
In the Studio plan, response < 1 h. We activate a backup gateway or switch temporarily to bank transfer until the primary is back online.
05Can I cancel monthly?
Yes. All maintenance plans are bookable and cancellable monthly — a fixed price, not a lock-in contract.
06How fast do you respond when the shop is down?
For revenue-critical issues (checkout, payment) the studio plan has an emergency response under 1 hour; regular requests under 24 hours on business days. Every minute costs revenue in a shop — we prioritise accordingly.
07Who is my point of contact?
The founder directly — no ticket queue, no rotating agents. In a shop emergency you reach the person who knows your setup.
Still got a question?Write to the founder directly
06 · Onboarding
Get started with maintenance.
01
Sign up
Create an account in 30 seconds — email is enough.
02
Pick a plan
Care S, M or L — monthly, cancel anytime.
03
Connect your site
Add domain & access, we take over the rest.
04
Await confirmation
We check your setup and switch maintenance on.