Customer portals that take work off you.
A customer portal takes support load off you and makes customers self-sufficient: see status, download documents, raise requests — around the clock, no mail ping-pong. Typical projects from 15.000 €.
Self-service instead of mail ping-pong.
Every status question a customer can answer themselves frees up your team. We build portals that do exactly that — secure, role-based and connected to your systems.
- Login, roles & permissions (incl. SSO/2FA)
- Documents, invoices and status in real time
- Self-service forms & requests
- Integration with your CRM/ERP
- GDPR-compliant, EU hosting on request
Customer portal vs. mail chaos.
Without a portal your support effort grows with every customer — with one it doesn't.
Typical projects.
Common questions about Customer portal.
01What does a customer portal cost?
It depends on feature scope and integrations. We recommend an MVP sprint for the core functions and build on it — fixed price per sprint, audit-first.
02How long does development take?
A usable portal with login, documents and status comes out of a first MVP sprint. Further features are added in clearly scoped sprints.
03Can it connect to our CRM/ERP?
Yes. We connect CRM, ERP and inventory systems via APIs and webhooks — so data is live in the portal without double entry.
04Is the portal GDPR-compliant?
Data protection is part of the architecture: roles & permissions, secure sessions, deletion and export functions, EU hosting on request.
What might still hold you back.
01What if our customers don't use the portal at all?
That's why we build it around the two or three things customers genuinely need often — status, documents, requests — not around a bloated menu. Simple login, no manual required. What isn't used, we don't build.
02Can it connect to our existing systems (CRM/ERP)?
Yes — the portal pulls its data via API from your existing systems instead of creating a second data world. Where there's no API, we find the pragmatic route.
03Customer data in a portal — is that secure and GDPR-compliant?
Auth with clean permission separation, encryption, EU hosting and only the data each customer is allowed to see. Privacy is part of the architecture, not a bolt-on.
04You're a single founder — what if you're unavailable?
Standard stack, clean and tested code, documented deployment, repository with you — any competent developer can take over. You're never chained to one person.